» Perguntas frequentes » Shipping Information

How can I track my order?

Once you have placed an order with us, we will send you a confirmation e-mail. This includes all order details. In two working days we will send you the package picture and tracking number. You can ask package updates anytime.


What if I am not at home when my shipment is delivered?

The delivery service usually requires your signature as proof of delivery. If you are not at home, the driver will either leave a note or try to contact you by telephone to agree an alternative delivery time. Or you may need to call the company directly to arrange this. If you fail to contact them, your package will be returned to us after a few days, which usually takes 15 para 30 dias. Courier services may charge an additional shipping fee for resending the order.


When can I expect my order?

Orders that are placed and paid are forwarded to one of our warehouse the same day. Upon receipt of your request, the warehouse will pack the goods for you according to the list order.

After the package is over, we will deliver all the parcels at 4 pm on the same day.


How will my order be sent?

All orders are discreetly packaged and shipped from Hongkong, China Mainland or Singapore. The courier usually asks for a signature upon delivery to confirm receipt but this is not obligatory. Your order will be packed in neutral packaging to maintain your privacy.


What are the shipping costs?

Shipping fee on all orders (less than 500g) is US$45. All orders over US$500 qualify for a free shipping.


What Locations do you deliver to?

The client we work with deliver to almost all countries in the World.


What are the average delivery times?

  • Americandelivered in 4-7 working days
  • Brasil – delivered in 10-20 working days
  • Canadá – delivered in 4-10 working days
  • Mexicodelivered in 4-15 working days
  • Austriadelivered in 4-7 working days
  • Belgiumdelivered in 4-7 working days
  • Bulgariadelivered in 6-8 working days
  • Czech Republicdelivered in 4-7 working days
  • Estoniadelivered in 4-7 working days
  • Francedelivered in 4-7 working days
  • Alemanha – delivered in 4-7 working days
  • Grécia – delivered in 4-7 working days
  • Hungarydelivered in 4-7 working days
  • Itália – delivered in 4-7 working days
  • Latviadelivered in 4-7 working days
  • Liechtensteindelivered in 6-8 working days
  • Luxembourgdelivered in 6-8 working days
  • Maltadelivered in 8-15 working days
  • Netherlandsdelivered in 4-7 working days
  • Polanddelivered in 4-7 working days
  • Portugaldelivered in 8-15 working days
  • Slovakiadelivered in 4-7 working days
  • Sloveniadelivered in 4-7 working days
  • Spaindelivered in 4-7 working days
  • Ect
Tempo de trabalho: 6.00-24:00
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